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Guide

How to accept EcoCash payments for your business

EcoCash is how a large share of Zimbabwean customers prefer to pay. Taking it is easy. Taking it in a way that matches your sales at the end of the day is the part most businesses get wrong.

Your options

How it worksThe catch
A personal EcoCash numberCustomers send money to the owner’s or a staff member’s phone.Business and personal money mix, and nothing links a payment to a sale.
An EcoCash merchant accountCustomers pay your registered business account.Payments still have to be matched to sales by hand, and other wallets need separate accounts.
A payment gatewayThe payment is requested as part of the sale, at the till or online.A small monthly or per-transaction fee.

Why reconciliation matters

When a customer shows you a payment message on their phone, you have to trust it, find it in your own statement later and remember which sale it was for. Multiply that by a busy day and missing or duplicated payments become hard to spot.

Through a gateway, the payment is recorded against the sale it pays for. Your takings report shows mobile money by wallet alongside cash and card, and settlement arrives in your bank account.

Do not stop at EcoCash

Customers also pay with OneMoney, Omari, InnBucks and ZIPIT bank transfers. A gateway that takes all of them through one checkout saves you running a separate account for each.

Questions

How does Revoluno take EcoCash?
The payment gateway, included in every Revoluno plan from US$5 a month, takes EcoCash, OneMoney, Omari, InnBucks, ZIPIT and cards at the till and in your online store, and settles to your bank account on T+1.
Do I need a card machine to accept EcoCash?
No. Mobile money through Revoluno works on the phone, tablet or PC you run the till on.