Guide
How to cash up a till
A cash-up compares what is in the drawer with what the till says should be there. Done properly at every shift change, it catches mistakes and theft while they are still small.
The cash-up, step by step
Record the opening float
At the start of the shift, count and record the float in each currency before the first sale.
One cashier per drawer
Each cashier sells under their own login, so every sale and every cent belongs to someone.
Close the shift
At the end of the shift, stop selling on that drawer and close the shift on the till.
Count each currency
Count USD and ZWG separately and enter the counted amounts.
Check non-cash takings
Mobile money and card payments should match the till’s totals for those methods.
Review the variance
Compare counted against expected for each currency and note the reason for any difference.
When the drawer does not balance
Small variances are normal; patterns are not. Common causes:
- Change given in the wrong currency
- A mobile-money payment accepted from a screenshot that never arrived
- A sale voided or refunded without the cash being returned
- Float not recorded at the start of the shift
- Two cashiers working from one drawer
Cash-up on Revoluno
Every Revoluno cashier has their own login. Shifts open with a float and close with a count per currency, and any variance is shown against the cashier and shift, so you can see who was short, when and by how much.