Built in Zimbabwe — from US$5 a month, no lock-in contract. See what's included

Revoluno

Legal

Terms of Service

The agreement between your business and Revoluno when you use our POS, storefront, payments, fiscalisation and loan services.

Effective 7 October 2026 · Read our Privacy Policy

1. Accepting these terms

These terms are an agreement between Jugaad (Private) Limited, which operates Revoluno ("Revoluno", "we", "us"), and the business that opens a Revoluno account ("you"). By creating an account or using revoluno.shop, our POS apps, storefronts or API (the "Service"), you accept these terms and our Privacy Policy. If you accept on behalf of a business, you confirm you are authorised to bind it.

2. Eligibility

You must be at least 18 and operate a lawful business. The Service is built for businesses in Zimbabwe; some features, such as ZIMRA fiscalisation, apply only there.

3. Your account

  • Give accurate business and contact details and keep them up to date.
  • Keep passwords, API credentials and POS devices secure. Turn on two-factor sign-in.
  • You are responsible for everything done in your account, including by the cashiers and staff you add.
  • Tell us straight away at support@revoluno.online if you suspect unauthorised access.

4. Using the Service

We grant you a non-exclusive, non-transferable right to use the Service for your business while your account is open. You may not:

  • use it for anything illegal, fraudulent, or to sell prohibited or counterfeit goods;
  • process payments that are not for genuine sales of your own goods or services;
  • copy, modify, reverse engineer or resell the Service, or remove our notices;
  • interfere with its security or performance, or access other merchants' data;
  • upload content that infringes someone else's rights or is unlawful or offensive.

5. Payments and settlement

Card and mobile-wallet payments are processed by our payment partners and are also subject to their terms. We settle funds to the bank account you nominate, less applicable fees. We may hold or reverse a settlement where a payment is disputed, charged back, suspected to be fraudulent, or where the law requires. You are responsible for refunds and disputes with your own customers.

6. Fiscalisation and taxes

If you use the Fiscalisation module, we submit your invoices to ZIMRA's Fiscalisation Data Management System on your behalf. You remain responsible for your tax registration, the correctness of prices, VAT and HS codes you set, and for meeting your own tax obligations.

7. Subscriptions and billing

  • Subscriptions are billed in advance, month to month, at the prices shown on our pricing at the time. There is no minimum term.
  • Any free trial ends on the date shown in the portal; after that, you need an active subscription to keep using paid modules.
  • If a payment fails, we may limit access to paid modules until it is paid.
  • Fees already paid are non-refundable, except where the law requires otherwise.
  • We may change prices with at least 30 days' notice; the new price applies from your next billing period.
  • Devices you buy are yours once paid for; hardware warranties are as stated at the time of sale.

8. Business loans

Loans are offered at our or our lending partners' discretion, based in part on your trading history on Revoluno, and are governed by the separate loan agreement you sign. Repayments may be collected from your settlements as that agreement sets out.

9. Your data and content

Your products, sales, customer records and other business data remain yours. You grant us the rights we need to host, process and display them to run the Service — for example, to show your storefront to shoppers. You are responsible for having the right to collect and use your customers' information. How we handle personal information is set out in our Privacy Policy.

The Service itself, including our software, design and brand, belongs to Revoluno.

10. Closing your account

You can close your account at any time. The business owner can do this from Settings → Close account, or by contacting support. When an account is closed:

  • your subscription is cancelled and you will not be billed again;
  • every user on the account is signed out and can no longer sign in;
  • your storefront goes offline and you can no longer take payments through Revoluno;
  • settlements still due to you are paid out as normal.

Export any sales or reports you need before closing. An account with a loan that is approved or still being repaid cannot be closed until the loan is settled. Records we must keep by law are retained as described in the Privacy Policy. If you close by mistake, contact support and we may be able to reopen it.

We may suspend or close your account if you breach these terms, if required by law or a payment partner, or to prevent fraud or harm. Where we can, we will tell you why and give you a chance to fix the problem first.

11. Changes to the Service and these terms

We improve the Service continually and may add, change or remove features. We may update these terms; the effective date above shows when they last changed, and for significant changes we will tell you by email or in the portal at least 30 days ahead. Continuing to use the Service after that means you accept the new terms.

12. Disclaimer

The Service is provided "as is" and "as available". We work to keep it running and accurate, but we do not promise it will be uninterrupted or error-free, and to the extent the law allows we disclaim all implied warranties, including of merchantability and fitness for a particular purpose. Payment networks, mobile-wallet operators and ZIMRA's systems are outside our control.

13. Limitation of liability

To the extent the law allows, Revoluno is not liable for indirect or consequential loss, lost profits or revenue, lost data or business interruption arising from your use of, or inability to use, the Service. Our total liability for any claim is limited to the subscription fees you paid us in the 12 months before the claim arose. Nothing here limits liability that cannot be limited by law.

You agree to compensate Revoluno for losses arising from your breach of these terms, your sales, or your misuse of the Service.

14. Governing law

These terms are governed by the laws of Zimbabwe, and the courts of Zimbabwe have jurisdiction over any dispute. If any part of these terms is unenforceable, the rest remains in effect.

15. Contact us