Guide
How to sell online in Zimbabwe
Most Zimbabwean businesses already sell online — through WhatsApp messages and Facebook posts. That works until orders, payments and stock start getting lost in chats.
Where WhatsApp selling breaks down
- Prices and stock are in your head, not in front of the customer
- Every order is a conversation, so you can only serve a few at a time
- Payment proof arrives as screenshots that need checking
- Nothing updates your stock when an online order is paid
Setting up properly
Get your catalogue in order
Clear names, prices and a photo per product. If you already sell from a POS, use the same catalogue.
Open an online store
Customers browse, add to cart and check out without messaging you first.
Take payment at checkout
Mobile money and cards at checkout mean an order arrives already paid.
Decide on delivery
Collection in-store, your own runner or a courier — say which, and what it costs, up front.
Keep sharing on WhatsApp
Keep WhatsApp and Facebook for marketing, and post your store link instead of taking orders in the chat.
Selling online with Revoluno
The Revoluno storefront, included in every plan from US$5 a month, gives you an online store on the Revoluno marketplace that shares your till’s products, prices and stock. With the payment gateway, customers pay with EcoCash, OneMoney, Omari, InnBucks, ZIPIT or card, and orders arrive in the portal next to your counter sales.